JN
Jo N

1 reviews | Active since Mar 2022

30 Dec 2025, 10:14

Do not sign up with Bonitas

Since Bonitas has subcontracted out to Denis for Dental Care, my mother has had endless problems. She has comprehensive cover, and she can't even get Denis to authorize a basic procedure. This is after Denis rejected a previous emergency procedure. Now my mother must sit in pain because she had to get authorization that the dentist says shouldn’t need authorization. Bonitas will reply to this will great earnestness about solving it but they lie. They won't take responsibility for Denis. Don't sign up with this medical aid.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply30 Dec 2025, 10:32
Official
Hello Jo N
 
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. 
 
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. 

Kind regards, 
 
Bonitas Team