1 reviews | Active since Jul 2011
Do not pay out
Following my previous review of Bonitas which would have paid out a claim of R718.20. The pay out would have been on the 24th of August. Nothing happened. Then I got a sms saying payout will be 30 August. Nothing happened. Got another message saying pay out of my claim will be 31 August. Nothing happened. Then again for early September. And once again no payout. Then I received a message that my claim will be paid on the 13th of September. No pay out again.
Now this is what I have to deal with daily with this company. It is now surprise they have such a bad review here and on Google.
To follow on my problem. Another sms, your payout will be on the 17th of September. Yet again nothing happened. Today the 18th of September I get another sms. Payout will be 21 September.
Please people this is not the 1st or 2nd issue I have had with Bonitas. And I am also one of thousands of clients having issues with this pathetic company.
Hello hafbo,
Thank you for submitting a comment to us through Hello Peter.
We sincerely apologise for the delayed payment.
An amount of R718.20 will be paid into your Capitec bank account on 21/09/2017.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello hafbo,
Thank you for submitting a comment to us through Hello Peter.
We sincerely apologise for the delayed payment.
An amount of R718.20 will be paid into your Capitec bank account on 21/09/2017.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,