DO NOT JOIN THIS MEDICAL AID, GO TO DISCOVERY

Item: Bonitas Medical Fund
Rating: 1
Author: velesca V

You are a pathetic and disgusting medical aid. *********** to say the very least. No reply, whatsoever to my previous complaint. Just shows how ********* you really are hence not paying the claims. Discovery way better than you guys. You disgust me.

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

26 Jan 2019, 10:16

Hello velesca,

We sincerely apologise for the inconvenience caused to you.

Your query is still being investigated and we will keep you updated until the matter has been resolved.

We appreciate your patience while we are resolving this query for you.

Regards,

Bonitas Team

Bonitas Medical Fund's reply26 Jan 2019, 10:16

Official

Hello velesca,

We sincerely apologise for the inconvenience caused to you.

Your query is still being investigated and we will keep you updated until the matter has been resolved.

We appreciate your patience while we are resolving this query for you.

Regards,

Bonitas Team

Bonitas Medical Fund's replyOfficial

05 Feb 2019, 14:43

Hello velesca,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply05 Feb 2019, 14:43

Official

Hello velesca,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team