NJ
Natalie J
1 reviews | Active since Oct 2014
15 Aug 2024, 13:46
Dissapointed member
I am very dissapointed with bonitas medical aid.I have always been impressed with their services but i am now very frustrated as I just cannit seem to get a hospital account paid
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
15 Aug 2024, 14:31Hello Natalie
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply15 Aug 2024, 14:31
Official
Hello Natalie
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
NJ
Natalie J's updateReviewer Update
15 Aug 2024, 14:37Thank you for your response but please do ensure when u call me that my claim for service date 18th April 2024 is paid as the hospital must get paid.I need to ensure that the other doctors gets their payments ftom Gap cover.
NJ
Natalie J's update15 Aug 2024, 14:37
Reviewer Update
Thank you for your response but please do ensure when u call me that my claim for service date 18th April 2024 is paid as the hospital must get paid.I need to ensure that the other doctors gets their payments ftom Gap cover.
NJ
Natalie J's updateReviewer Update
19 Aug 2024, 11:25I am still waiting for feedback, what terrible service indeed.
NJ
Natalie J's update19 Aug 2024, 11:25
Reviewer Update
I am still waiting for feedback, what terrible service indeed.
Bonitas Medical Fund's replyOfficial
28 Aug 2024, 09:57Hello Natalie
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply28 Aug 2024, 09:57
Official
Hello Natalie
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team