AB
Ashiveer B
1 reviews | Active since Jul 2023
13 Feb 2026, 09:39
Disrespect and dropped call by agent
Totally disappointed with the service from agent Tintswalo Mazibuko. She laughed at my situation and dropped the call when i asked for a reference number and her name. Please look into the call recording and revert asap.
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Bonitas Medical Fund's replyOfficial
13 Feb 2026, 09:45Hello Ashiveer B
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply13 Feb 2026, 09:45
Official
Hello Ashiveer B
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to BonCap department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team