Disgustingly Poor Service

I joined Bonitas on the 1st of June through TENDA. From the word go Ive been having problems. Firstly, my benefits were suspended in June and July because TENDA did not submit my banking details to Bonitas. I sorted the situation out on my own and did EFT payments to rectify the accounts respectively on the 15th of June and 15th July. On the 16th of July I got an email acknowledging payment and the receipt of my banking details. Suprisingly, on the 25th of July my benefits gets suspended due to non-payment 10 days after I paid. I called in again and the person I spoke to called credit control to tell them to reinstate my benefits. On the 1st of August, 15 days after my July payment on the 15th Bonitas runs a debit order on my account without my authorisation. They don't receive enough funds and they go ahead and suspend my benefits again. Since I joined Bonitas my life has become a nightmare and a living hell in one. They have no respect for their clients, and they are ***********. I have spent hours weekly calling Bonitas because something is always wrong. I regret coming over to this medical aid wholeheartedly. Secondly, there's Pharmacy Direct which delivers chronic meds late and changing scripts forcing me to take meds that dont work with my system. I think coming to Bonitas I signed my own death certificate. Poor, poor service