1 reviews | Active since Oct 2014
DISGUSTING SERVICE FROM BONITAS MEDICAL AID
<p>After paying my account on the 24th of October and sending Bonitas over 6 emails with proof of payment they still do not bother to get back to me or update my account. I recieved 5 query numbers with the nice automated response on emails, but this means nothing becuase thats where the service ends. On the 7th of November I recieved and email to confirm that my query has been sent through to the finance deparmtent and I will receive and updated statement, guess what today is already the 15th and still no feedback from Bonitas. </p> <p> </p> <p>Good luck to everyone cancelling their cover with Bonitas in the future!! Not a word from them when you are a memeber but loading you with letters when you cancel. </p>
Hello Marlize26,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello Marlize26,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
