DISGUSTING SERVICE - BONITAS BONCAP.

WORST SERVICE -I have been querying a short payment of an account from February 2019. The claims dept agents are extremely quick to pass the buck and get you off the phone. I have spoken to 18 agents to date. I will not waste my time by giving you the details of names and references. If you speak to the current agent, the excuse is " I cannot account for the previous person you spoke to". The service is pathetic. I don' t believe an account can take 5 months to be paid. Ready made excuses. BTW still not paid to date. Utter and total disgrace. Totally disappointed.