CY
Cheyenne Y
1 reviews | Active since Apr 2020
07 Apr 2025, 15:07
Disgusting Service
Bonitas were in charge of my debit order for February and March and didn't take the correct amount for February. Then they approve for an operation in March and notify me on the 20th March that I owe them money. They then want to take a debit order off my account for the amount outstanding and then the april payment. This amount is more than I clear, no apology for the fact that their staff are ***********. Disgusting service!
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Bonitas Medical Fund's replyOfficial
08 Apr 2025, 08:35Hello Cheyenne Y
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply08 Apr 2025, 08:35
Official
Hello Cheyenne Y
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team