lB
larry B
1 reviews | Active since Jul 2013
19 Apr 2024, 19:37
Disgusting service
This is my second rebiw for the same issue as no one from Bonitas has contacted me to assist. My 6month old daughter was rushed to Hospital with a respiratory infection she has a 3 month waiting period but I'm sure that as this is PMB it should be covered. This is what I posted about and have yet to receive feedback.
I'm just disgusted that Bonitas thinks so little of a child's life.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
19 Apr 2024, 20:30Hello larry
Thank you for notifying us of your complaint.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply19 Apr 2024, 20:30
Official
Hello larry
Thank you for notifying us of your complaint.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
lB
larry B's updateReviewer Update
19 Apr 2024, 20:35I can only hope that they will actually assist
lB
larry B's update19 Apr 2024, 20:35
Reviewer Update
I can only hope that they will actually assist
Bonitas Medical Fund's replyOfficial
21 Apr 2024, 15:20Hello larry B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply21 Apr 2024, 15:20
Official
Hello larry B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team