DISGUSTING SERVICE

For the life of me, I still cannot understand how this fund can dictate that we use their designated service (Pharmacy Direct) for chronic meds....When their service is so bad....It has been an uphill battle getting chronic meds on time, even if you contact them you get conflicting stories. I have even run out of important medication for almost 2 weeks due to negligence. We even referred the matter to Bonitas and they don't even care, they just shunt you back to their terrible service provider....One can now question the wellbeing of their clients / patients regarding medication...Bonitas wake up please....your brand is being seen in a bad light due to what we can call unnecessary red-tape.....If you are serious about your clients...PUT THEM FIRST !!!!