Disgusting service

This has been by far the worst experience I have ever had. To date Bonitas has still not paid my savings refund. On the 5th of June they told me to wait 10-14 working days. It is now the 7th of July 2025 and I have still not received my refund. I have spent money calling them, I have send countless emails and I get the same response that my matter is with finance.

I have lost all faith in Bonitas and I am glad I have terminated with them. They do not communicate with their clients and choose to withhold our own money.

I have no choice but to take this to the Ombudsman. This has gone on for too long now.