NB
Noelene B
1 reviews | Active since Aug 2023
07 Oct 2024, 19:29
Disgusting Service
Everytime I go to the Doctor, they decline my claim woth reason Funds depleted. I phone them then they state that I didn't select a Primary doctor, they update the system and tell me that the claim will be reprocessed. I think that they are delaying the payment.i have ever had so many issues with my previous medical aid. I will definitely switch as soon as I am allowed to...disgusting service from Bonitas.
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Bonitas Medical Fund's replyOfficial
08 Oct 2024, 08:12 Hello Noelene B
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply08 Oct 2024, 08:12
Official
Hello Noelene B
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team