1 reviews | Active since Jun 2019
Disgusted with poor service.
My membership number is ***. I have a heart condition for which I take chronic medication. I used to get my medication from a pharmacy in Newcastle KZN. Last week the pharmacist said that Bonita now wants me to pay an access of 45%. I went to see Bonita's and arranged for the medication to be sent via pharmacy direct. I explained the urgency since I only had a weeks supply of tablets left. I even went so far as contacting pharmacy direct myself since the broker seems to be unavailable. They told me that they will escalate my script. It is now a week later and have now run out of tablets. What do I do now. I could die if I do not get my medication. How can Bonita's be so careless and unconcerned. Is this how they operate?
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter. Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter. Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team