DISGUSTED!!!!!Paying medical aid just to owe hospitals???

<p>I am VERY dishearted and angry with Bonitas at the moment and i am taking this certain issue further to the ombutsman.</p> <p>I was admitted into hospital recently and i specifically went to Glynwood as its on my list. I went at 2:30am and saw the doctor on call. Now nobody told me this was going to be an issue as it was an EMERGENCY. How am i supposed to choose my doctor if its at 2 in the morning and i was rushed to the emergency room?<br />Then i try claim for my prescription medication and it gets rejected, Lancet sends me a statement and i send it to bonitas and it gets rejected, the doctor on call, the claim has been rejected ASWELL as glynwoods claim AND THAT IS A NETWORK HOSPITAL. So basically my medical aid isnt covering anything, then why am i actually on medical aid when all you people have paid for is my daughters consultation fees and a small fee for her medication. So now i must pay over R1800 for something my medical aid supposed to pay, this is why i have medical aid</p> <p>You quick to debit my money but not to help your clients? YOU ARE ******!!!!<br />It says on your website that bonitas pays 10% if you dont go to a network hospital, so then why are you not even covering half of the cost? and i went to a network hospital</p> <p>I will be putting this all over hello peter, facebook, social media AND i will be changing medical aids. I went with Bonitas because i thought you guys were good, but im sorry i am highly digusted that it was FULL hopsital cover when its actually not, so you misleading your clients!!!!!!</p>