1 reviews | Active since Aug 2017
Disgusted Ex Client
<p>I am a ex Bonitas medical aid client that is disgusted with the service from the beginning of the transformation from Liberty to Bonitas. </p> <p>Then I get a call from Bonitas to inform me that there is a refund due to me on the 29th July 2017.</p> <p>I have contacted Bonitas medical aid on a daily basis as no one in the call centre can give me the correct information. </p> <p>As far as I'm concerned Bonitas medical aid are unprofessional and would never recommend them to any one else</p>
Hello ianwellen,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Kind regards,
Bonitas Team
Best regards,
Hello ianwellen,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Kind regards,
Bonitas Team
Best regards,
Hello ianwellen,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello ianwellen,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,