Disgusted by there operations

<p>Firstly, since when have you heard that a accounts department doesnt take calls and the operators only tell you what you have just told them, they have no solution for you. Then you get told to hold while they put you through to the cancellation department because thats where I am with them at the moment and then after 3min of holding you get told, nobody is in that department you must email your query.</p> <p>This place hides behind email, none of them have the guts to talk on the phone with you.</p> <p>I have had endless issues with these peopla and will not recommend them to anyone.</p> <p>I have sent the request to cancel, we will see what excuses come up now. </p>