Disgusted!!!!!

I am beyond disgusted in this medical aid and my brokers, since January I have had endless issues with Bonitas and im at the point where I am about to flip my lid. I have complained. I have screamed. Shouted. I've sworn. I've spoken nicely. If it isnt Bonitas going against the POPI act and giving me other peoples information its them charging me incorrect. I now suddenly owe them money but no one can explain why or how , and then ontop of it you owe me fund and took that too. Someone needs to phone me and sort this ******* out because I not be continuing with Bonitas after 5 years if staying with yourselves.