KP
King P
1 reviews | Active since Oct 2021
27 Oct 2021, 07:34
Disgruntled customer
It took 2 weeks to add my newborn som as a dependant, Still have not received my medical-aid cards.
It is taking for ever to get my claims processed... sent an email to claims@bonitas. And had no response.
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Replies (1)
Bonitas Medical Fund's replyOfficial
27 Oct 2021, 08:46Hello King P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply27 Oct 2021, 08:46
Official
Hello King P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide your membership number or ID number privately to protect your personal information not to be visible on this public forum.
We will then investigate and assist you with a resolution.
We will then investigate and assist you with a resolution.
Kind Regards
The Bonitas Team