Disgraced customer service

Hi <br> I am not sure I know where to start , but it's really devastating to have to write this to you because you were one company I believed in so so much. I gave birth last year in august at mediclin and a month later my daughter was admitted with complaints to her chest and was admitted at clinic lesedi (Soweto).after the registration of my daughter with the medical aid I had a problem when in hospital because they said she was not registered and I contacted de medical aid and was told the birth certificate was not clear after I experienced that problem .After numerous calls they fixed that registration issue but sadly to this day I still receive claim fro0m all the doctors that were supposed to be paid by Bonitas .They even taking me to ITC because Bonitas keeping making promises to pay only a month later to get a letter or call from the legal team of those doctors requesting payment .<br> In January this year I upgraded my aid to a higher one because I still had faith and love for the company but to this day claims that were submitted to them in Jan after the upgrade were not paid .I am so so angry after the patience I had with the company by far .Some doctors from my daughters admis