1 reviews | Active since Oct 2014
Discriminatory decision by Bonitas medical aid
Bonitas has unilaterally decided to remove the Bonclassic option from hospitals frequently used by its members who are largely government pensioners. The option allowed us the use hospitals within easy reach. Now we are forced to travel to hospitals 30 kms away when we are a mere 800m away from the nearest hospital. Further they now want us to change our doctors who are not service providers at Bonitas hospital of choice. This comprises our health as we will be forced to use young inexperienced doctors. The fact is that Bonitas is still contracted to these hospitals as all other options are still accepted. Why exclude Bonclassic memebers. Is there a scientific reason for this. Or is this plain greed as we must must now choose a higher option which will cost R6500 extra per month. This is a Company that claims to care for its clients. What a lie. A company that boasts awards. Simply self fufilling. Their decision to exclude Bonclassic members is purely discriminatory and requires urgent review. An entire month of correspondence merely received an automated reply that the matter has been referred to the correct department for attention. However to date there has been no honest response. Seriously then all GEPF members under the Bonclassic option will have to rethink reamainig with Bonitas.
We acknowledge receipt of your complaint contents of which have been noted.
Kind Regards
Bonitas
We acknowledge receipt of your complaint contents of which have been noted.
Kind Regards
Bonitas
