1 reviews | Active since Sept 2016
DISAPPOINTMENT AFTER DISAPPIONTMENT
<p>WEL TO START OFF MY PARENTS IS WITH BONITAS ON THE STANDARD PLAN THEY PAY THERE MEDICAL AID AND THIS PAST YEAR ITS ONE AFTER ANOTHER NO AUTHORISATION. </p> <p>MY DAD WAS DIAGNOSED WITH CANCER SOME OF THE TREATMENTS THEY PAID AND THE LAST CHEMO THEY REFUSED TO PAY. HE IS NOW AT A TERMINAL STAGE WHERE HE NEEDS PERMANENT CARE , MY MOM THAT ALWAYS LOOKS AFTER HIM IS NOW IN ICU ALREADY A MONTH AND SHE HAS TO GET A PACEMAKER WHICH THE MEDICAL AID IS ALSO REJECTING. AFTER THEY GET THERE MONEY EVERY MONTH FOR MEDICAL AID AND WHEN A PERSON REALY NEEDS THEM THEY REFUSE TO PAY FOR THE MEDICAL CARE A PERSON NEEDS. I WOULD UNDERSTAND IF IT WAS A HOSPITAL PLAN BUT IT IS NOT AND A PACEMAKER MUST BE PAID FOR FROM THE OUT OF HOSPITAL BENEFITS. WE HAVE CONTACTED THE MEDICAL AID AND THE BOARD HAS JUST REJECTED THE CLAIMS. MY MOM REALY NEEDS THE PACEMAKER THE FAMILY CANT PAY FOR IT HER HEART ONLY WORKS 14 PERCENT. HER HUSBAND THAT IS TERMINAL NEEDS HER HOME AND HEALTHY AGAIN. THIS IS THE FIRST TIME MY MOM HAS BEEN IN HOSPITAL IT IS NOT SHE IS IN HOSPITAL EVERY MONTH . IM REALY DESAPPOINTED THAT A MEDICAL AID WOULD GIVE UP ON ITS CLIENTS.</p>
Hello appeltjies,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello appeltjies,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
