1 reviews | Active since Sept 2022
Disappointed with medication coverage - I always have to take from my pocket
I am paying almost R3000 every month for a medical aid that cannot cover basic flue medication and sinuses like antibiotic and tablets. I took the bonstart cover which was said to be for young professionals and affordable but the money i still need to pay for my medication does not make it affordable. when i get to the counter they tell medical aid does not cover almost all my prescriptions. my problem why am i even paying somuch if i cannot benefit. I need bonitas to fix the medication coverage so i can get my medication. I had to pay extra 500 on top to get all my meds and this is flue and sinus stuff only. I am really not happy with the coverage and i will not take another plan while i even hardly use my funds on the plan i am on right now.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team