kG
kalay G
1 reviews | Active since May 2015
28 May 2024, 03:42
Disappointed with bonitas.
I switched my hus band from one medical to another. He has no co morbidities. Bonitas says that he must wait 3 months to get on theirs. I haven't terminated the other medical aid. So I'm paying for 2 medical aid, and bonitas will only be activated in 3 months. With the current cost of living I'm a bit disappointed with bonitas, they told me to terminate the other medical aid to save cost, but this person won't be covered with bonitas if I terminate.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
28 May 2024, 07:53Hello kalay
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 May 2024, 07:53
Official
Hello kalay
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
kG
kalay G's updateReviewer Update
30 May 2024, 09:22I cannot believe this medical aid is of no help. I am going to pay for a medical aid in advance, and if something were to happened within the 3 months I take my partner to a government hospital. How scary and irresponsible our Healthcare system. I can't terminate the other because I'm scared. So I'm paying for 2 medical aid because I'm scared that I won't be able to help him if he needs medical assistance. This person has been always on a medical aid. No risk factors.
kG
kalay G's update30 May 2024, 09:22
Reviewer Update
I cannot believe this medical aid is of no help. I am going to pay for a medical aid in advance, and if something were to happened within the 3 months I take my partner to a government hospital. How scary and irresponsible our Healthcare system. I can't terminate the other because I'm scared. So I'm paying for 2 medical aid because I'm scared that I won't be able to help him if he needs medical assistance. This person has been always on a medical aid. No risk factors.