KV
Kim V

1 reviews | Active since Jan 2019

24 Apr 2026, 12:01

Disappointed member

So disappointed, After numerous calls to their call centers for an emergency being advised I would be covered only to later find out i had no cover at all now being billed for things medical aid is supposed to cover!

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply24 Apr 2026, 12:21
Official
Hello Kim V Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply24 Apr 2026, 13:42
Official
Hello Kim V
 
Thank you for submitting the details to us through Hello Peter.
  
 We will investigate this matter.

We appreciate your patience while we are resolving this query for you. 
 Kind Regards
 
 Bonitas Team