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Xolisile N

1 reviews | Active since May 2022

19 Aug 2022, 16:05

Disappointed kn bonitas medical aid

Disappointed in bonitas medical aid, i am diabetic and taking oral medication and have to check my blood sugar at least 3 times a day. I got a prescription to get testing strips and they saying its an exclusion. They declined my application to get testing strips i have to pay medical aid and buy my own strips yet i am on their chronic plan.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply19 Aug 2022, 16:15
Official
Hello Xolisile N
 
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
     
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry. 
     
Regards
 
Bonitas Team