Disappointed customer

Item: Bonitas Medical Fund
Rating: 1
Author: Vutivi M

I signed the termination form, to terminate dependent membership. But they cancelled both membership of us. When my email was very clear that I am teminated the dependent. Instead of sending the correct form they cancelled I am very disappointed in their service

Helpful (0)

Replies (1)

Bonitas Medical Fund's replyOfficial

16 Oct 2025, 10:00

Hello Vutivi M

Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.

We will investigate this matter.

We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress.

Kind regards,

Bonitas Team

Bonitas Medical Fund's reply16 Oct 2025, 10:00

Official

Hello Vutivi M

Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.

We will investigate this matter.

We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress.

Kind regards,

Bonitas Team