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ELISE T
1 reviews | Active since Oct 2015
16 Aug 2023, 17:02
DISAPPOINTED
Very sad. Last year we had dental cover, this year I am told by my dentist I cannot extract or do fillings, because my medical aid benefits have changed. BUT THE INSTALLMENT WENT UP WITH THE ANNUAL INCEASE!! HUGHER MONTHLY INSTALLMENT, LESS BENEFITS! I can only do a clean up at the dentist. Walking around with a medical aid, toothache, but cannot go to the dentist!!!
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Bonitas Medical Fund's replyOfficial
17 Aug 2023, 08:18Hello ELISE
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply17 Aug 2023, 08:18
Official
Hello ELISE
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team