Disappointed

Bonitas never debited the account. Was then told late penalty fees must be paid as a result. Bonitas said they weren't on medical aid for the past 24yrs. Utter lie as proof was given of the medical aid certificates from previous medical aid.<br> <br> <br> Query after query, phone call after phone call. Still NO assistance. Manual proof of payments were done, no response, no credit for penalty fees. Nothing!!!!<br> <br> THIS IS THE WORST SERVICE EVER!!!