BM
Berlinda M

1 reviews | Active since Apr 2016

18 Oct 2023, 09:30

DISAPOINTED AND ****MED BY BONITAS MEDICAL FUND

I DONT UNDERSTAND WHY IS MY MEDICAL TERMINATED BEFORE TIME AND IM UNABLE TO CLAIM FOR MY CRHONIC MEDICATION

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Oct 2023, 09:46
Official
 Hello Berlinda

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We are investigating this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas 

 
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Oct 2023, 12:24
Official
 Hello Berlinda 
 
Thank you for submitting a comment to us through Hellopeter. 
 
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. 
 
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. 
 
We apologise for any inconvenience caused to you. 
 
Regards 
 
Bonitas Team