SK
Salome K

1 reviews | Active since Feb 2012

22 Apr 2018, 14:43

Disabled with ongoing PMB related to condition is denied foot orthotics

Send a email on 28 March 2018 to Bonitas wrt a pmb related condition on which hospital authorization foot orthotics has been denied, I received a replay confirmation M ********** 794 on attending to my query. Needless to say NO answer. Logged a Helloper complaint with Bonitas feedback “currently investigation” Almost 4 weeks later NO FEEDBACK on both complaint via email neither Hellopeter. They HAVE MY EMAIL ADRESS AND TELEPHONE NUMBERS. ********** 1815

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Apr 2018, 09:30
Official

Hello Salomek,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply23 Apr 2018, 09:30
Official

Hello Salomek,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team