SK
Salome K

1 reviews | Active since Feb 2012

28 Mar 2018, 19:14

Disabled with ongoing PMB related to condition is denied foot orthotics

I recieved my hospital authorisation BUT on Annexure par 2 It state NO benefit for foot orthotics due to prior auth and managed health care. Crazy I am a hemiplegic, and my ongioing pmb states cleary my disabled condition, dus my needs is clear. Every operation so far is as a result of my disability. Due to my feet deformity a custom brace must be made after every feet operations as a normal brace can not be used a NEW brace is made to support my NEW feet position and limit spasms, I use it 24 hours a day. My orthotis CH van der Westhuizen makes this custom braces. Prevouis braces made by him was paid . My perimeter around my ankle and lower leg is 19cm and without a brace I broke bones when falling down.I am 44 years old and have osteo artritis as well. WHAT TO DO? Auth ********** 0 ********** Standard plan ********** 1815

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply29 Mar 2018, 08:40
Official

Hello Salomek,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team