KT
Kayleigh T

1 reviews | Active since Dec 2018

04 Jan 2021, 08:21

Difficult to find the information you need

Besides being ********** for basic cover, my biggest irritation with Bonitas is their badly set up website and information about their Network. You can't search for Gynaecologists or Dermatologists on the network and half of the time the search function doesn't work. Get an IT specialist to sort out your website.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Jan 2021, 11:29
Official
 Hello Kayleigh T,
 
 Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
 
 Kindly provide your membership number privately (to protect you your personal information  not to be visible on this public forum) in order to investigate your enquiry. 
 
 Regards,
 
 Bonitas Team