DG
Dean G
1 reviews | Active since Oct 2016
12 Feb 2021, 17:00
Diagnosis without a remedy
My Doctor referred me to get a sleep apnea test, It took two nights of being in hospital and a cost of R9500 for a diagnosis of having sleep apnea. I am now required to get a CPAP machine of which the cheapest is R10000.00. Bonitas now will not cover the cost of the CPAP as this cost must come out of your day to day benefits, A person needs to be on the highest plan in order for the full cost of a CPAP machine to be covered!!! SO Bonitas covers the test for diagnosis but does not pay for the CPAP to remedy the condition!! disgusting.
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Replies (1)Bonitas Medical Fund's replyOfficial
14 Feb 2021, 09:02Hello Dean G,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter.
We appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter.
We appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Bonitas Medical Fund's reply14 Feb 2021, 09:02
Official
Hello Dean G,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter.
We appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter.
We appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
