LR
Llewellyn R
1 reviews | Active since Jan 2023
12 Aug 2024, 09:48
Dependant still not terminated
Trying to terminate a dependant is a night mare.You just get an email to say this document must be filled in, you do it again then they send you the same form via email, no phone call to say what is still wrong on the form.I have send the same form on 29 July and 31 and today , gee i still so not know if they can get the job done, or what can be wrong
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
12 Aug 2024, 10:01Hello Llewellyn R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply12 Aug 2024, 10:01
Official
Hello Llewellyn R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
LR
Llewellyn R's updateReviewer Update
13 Aug 2024, 13:32120824QG7X1J , today the asked for death certificate , last time they asked for form to terminate, I have send them the same form over and over.every time they create a new reference
LR
Llewellyn R's update13 Aug 2024, 13:32
Reviewer Update
120824QG7X1J , today the asked for death certificate , last time they asked for form to terminate, I have send them the same form over and over.every time they create a new reference
LR
Llewellyn R's updateReviewer Update
13 Aug 2024, 13:56130824QGBTM1 the new reference number, can you believe it, I missed my payroll update, can you imagine I started this query in July already
LR
Llewellyn R's update13 Aug 2024, 13:56
Reviewer Update
130824QGBTM1 the new reference number, can you believe it, I missed my payroll update, can you imagine I started this query in July already
Bonitas Medical Fund's replyOfficial
15 Aug 2024, 15:53Hello Llewellyn V
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply15 Aug 2024, 15:53
Official
Hello Llewellyn V
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team