CD
Cherylize D

1 reviews | Active since Aug 2019

20 Nov 2023, 09:20

Dental emergency , no cover??HELP!!!!

I really feel hopeless..... what is the use? I spend Five thousand, one hundred and sixty rand monthly, which is R61,920 annually to have a denist message me that I owe them because the medical aid did not pay them and when queried i am referred to a third party but I have an agreement with bonitas. so I have a dental emergency and I do not know where or how because of this problem, I do not have dental cover so why do I have medical with bonitas >

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Nov 2023, 09:33
Official
 Hello Cherylize D 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas