CT
Ciska T
1 reviews | Active since Jul 2013
31 Jan 2022, 13:37
Dental benefits
Still no feedback regarding my quiry about the dental benefits which does not make sense at all!!!!
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
31 Jan 2022, 14:26Hello Ciska T
Thank you for notifying us of your complaint
Your enquiry still being investigated and we will keep you updated until the matter has been resolved. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint
Your enquiry still being investigated and we will keep you updated until the matter has been resolved. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply31 Jan 2022, 14:26
Official
Hello Ciska T
Thank you for notifying us of your complaint
Your enquiry still being investigated and we will keep you updated until the matter has been resolved. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint
Your enquiry still being investigated and we will keep you updated until the matter has been resolved. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
CT
Ciska T's updateReviewer Update
01 Feb 2022, 20:01Okay this is the reply I got! Sorry the plan your on and the age group even if it's a higher plan we don't cover dentures? So you have to downgrade to have the benefit!! Really does that make sense at all. People think twice before you go to Bonitas as this is a joke!!
CT
Ciska T's update01 Feb 2022, 20:01
Reviewer Update
Okay this is the reply I got! Sorry the plan your on and the age group even if it's a higher plan we don't cover dentures? So you have to downgrade to have the benefit!! Really does that make sense at all. People think twice before you go to Bonitas as this is a joke!!
Bonitas Medical Fund's replyOfficial
10 Feb 2022, 23:00Hello Ciska T
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply10 Feb 2022, 23:00
Official
Hello Ciska T
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team