Demand for payment without proper info no feedback

Please refer to query 201015QH75ST... It was closed and was said to have been handed over to the finance dept.To date I have not received any feedback concerning this query<br> I just want to know why I need to pay a subscription fee for the month of May when my membership was cancelled on 1 May and I never made any claims during this time. I don't understand and just want clarity. <br> Please can somebody take ownership of my query and come back to me with some sensible feedback<br> Ever since I was retrenched by former employer Telkom and my membership with Bonitas dropped from corporate level to personal, I have received absolutely ********** service from Bonitas. The Lack of support and interest to assist is just shocking. I'm terribly disappointed and don't need the undue stress. I just want all this to end so I never have to hear from Bonitas again!<br> <br> Christal Govender <br> ID ***<br> Membership no. ***<br> Email: [Email Removed]<br> I am most contactable via email, the cell no. Provided is in for repairs...<br> <br> <br> <br> <br> <br>