Delivery On Insulin

<p>SO i was with Liberty Medical aid, they were consumed by Bonitas. From day 1 there has been soooooooooooooooo many problems. But here is the LARGEST one...</p> <p> </p> <p>I was informed a few months ago, Bonitas has a service where they Deliver your Chronic Medication to your doorstep. A very nice service. I declined due to the fact that i am not always home and the pharmacy is quite close to where i stay. I asked the lady if there were any costs involed if i did or did not take the service she said no. i though that was that. Until about 2 weeks ago. I walked in to clicks as per usaul to collect my medicine and was met wit the note that if i wanted to receive my medication i would have to pay a co-payment of R700!!!!!! i imeadiatly tried to phone the medical aid, which to my shock was not open on weekends. But they had a Walk in centre. I went there and they informed me that, that was the price to pay if i didnt use their service from Pharmacy Direct. The consulant then advised me to come back on the monday with my script so we could sort this out.</p> <p> </p> <p>Monday morning i went to the consultant. Filled in some forms and gave him my script. This was the 13th of June 2017. On the Same day i received a confirmation sms from Pharmacy Direct satting the conformation of my application and Doctor Script. By the 16th of June i was getting woried since i had not received my medication. I had to then Buy an Insulin Pen with my own money. The 19the of june i contacted Pharmacy Direct to hear when they would be delivering my medication, the next day they said. Tuesday came and gone. No meds. Wednesday 21 June i Phoned them again. The lady then phoned the Courier and informed me that my Insulen can not be delivered on that day due to it being very Late already but that it would be delivered the very next morning before 9 AM. 22 June at 2pm i phoned again. and found out that the courier would only be able to deliver on the 23rd. after Promise on promise, they said it would definetly bed delivered on the 22nd.</p> <p> </p> <p>I phoned again today - 22 of June at 16:34 pm since i had not received any call, confirmation or medication only to find out AGAIN that there would be no delivery. As i am writing this my Finace is readying a bag so i can be admited to hospital since i have now run out of opions, have NO MORE insulen left.</p> <p> </p> <p>This is EXACTLY WHY I DID NOT WANT TO USE THE ****ED SERRVICE BECAUSE OF THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! </p> <p> </p> <p>They are playing with a persons life!!!!!!!!!!!! It is not acceptable in any way, matter or means. I will not tell any family, friend or coluege to use Bonitas Due to THIS kind of Pathetic Service. I will not be staying a client of theirs and will be moving as soon as i can.</p> <p> </p> <p>This is the abosolute worst service i have EVER received from any medical aid.</p>