rM
rowan M

1 reviews | Active since Dec 2022

02 Dec 2022, 23:02

Deduction after termination date

Change of dependant form 2022 completed at Medscheme Durban on the 01 october 2022 iro termination of adult dependant. On the 02 October 2022 (sunday) contributions for main member and adult dependant deducted by bonitas (R5076.86). On the 06 October 2022 email from bonitas confirming receipt and acknowledgement of dependant termination dated 31 October 2022. On the 01 November 2022 R1409.86 for main member and R3667.00 for adult dependant deducted by bonitas. Bonitas alleges that the deduction made after the termination date 01 November 2022,were payable in arrears for October 2022. To date there is no proof of any outstanding debt. In addition the actions of bonitas is deemed wrongful and ******** on the basis that the contractual obligation between the adult dependant and bonitas ceased on 31 October 2022. On 02 December 2022 an amount of R4230.00 deducted by bonitas for the main member. The deduction for the main member is R1409.86 being a group member subsidized by his employer. The amount of R3667.00 +R2820.14 (R6487.12) is now owing to the member. Unjustified deductions is a financial invasion, punishable by law.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply02 Dec 2022, 23:50
Official
Hello Rowan M Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
     Your enquiry will be attended during office hours. Kind Regards
  The Bonitas Team