1 reviews | Active since Jun 2012
Debt collector harrassing for a bill that was already paid a year ago.
I was a very good client of Bonitas for years in my personal capacity. When I changed jobs, my new company made me change to their medial aid and I had to cancel with Bonitas. Up till then Bonitas was great. Then after I moved, Bonitas sent a final invoice to my old email address that I was not aware of. No call. No SMS. No actual bill. Nothing. I found the invoice 3 months later by coincidence, which I then paid. I thought all was good and well. Now almost a year later Bonitas debt collectors are making my life a nightmare. Harassing me multiple times a day, every day. They won't accept that the bill was paid almost a year ago, Asking for thousands of Rands. And Bonitas just says sorry, nothing they can do. That is ridiculous. And now what? Get harassed until I get sued or pay again?
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
Kind Regards
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
Kind Regards
