SH
Shakina H
1 reviews | Active since Jan 2019
29 Jan 2025, 09:26
Daylight *******
How is it that after you reinstate my medical aid after terminating it against my million requests to continue you are charging me almost three times more than what I paid in December 2024? In the entire process from October 2024 - January 2025 not one of Bonitas consultants had the decency to contact me. Today you send me a member certificate reflecting a completely different contribution amount. Please contact me as it makes no sense to be paying more for the exact same thing.
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Bonitas Medical Fund's replyOfficial
29 Jan 2025, 09:29Hello Shakina H
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply29 Jan 2025, 09:29
Official
Hello Shakina H
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team