RP
Ronald P
1 reviews | Active since May 2011
06 Jan 2020, 09:41
day-to-day *******
Hello bonitas
I will write a report about your ************ medical **** every day for 2020 starting today.
Stop ripping paying members off by rejecting claims...
See you tomorrow!
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
06 Jan 2020, 15:13Hello Ronald P,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
We have requested that you provide us with full details of the claim/s not paid due to insufficient funds. We have requested the information to allow us an opportunity to advise if the rejection is valid or not.
We have not yet received the information. Please supply us with the reference number if you have previously forwarded the information to us.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
We have requested that you provide us with full details of the claim/s not paid due to insufficient funds. We have requested the information to allow us an opportunity to advise if the rejection is valid or not.
We have not yet received the information. Please supply us with the reference number if you have previously forwarded the information to us.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply06 Jan 2020, 15:13
Official
Hello Ronald P,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
We have requested that you provide us with full details of the claim/s not paid due to insufficient funds. We have requested the information to allow us an opportunity to advise if the rejection is valid or not.
We have not yet received the information. Please supply us with the reference number if you have previously forwarded the information to us.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
We have requested that you provide us with full details of the claim/s not paid due to insufficient funds. We have requested the information to allow us an opportunity to advise if the rejection is valid or not.
We have not yet received the information. Please supply us with the reference number if you have previously forwarded the information to us.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
RP
Ronald P's updateReviewer Update
07 Jan 2020, 10:20sorry bonitas but this matter is far from being resolved via email or otherwise...
how can you request the full details of rejected claims from me IF YOU REJECTED THE CLAIMS? dont you have the details of the claims you reject?
ask the consultants or administrators or whoever to provide you with the details...
I will continue writing a report on your medical **** everyday...
how can you request the full details of rejected claims from me IF YOU REJECTED THE CLAIMS? dont you have the details of the claims you reject?
ask the consultants or administrators or whoever to provide you with the details...
I will continue writing a report on your medical **** everyday...
RP
Ronald P's update07 Jan 2020, 10:20
Reviewer Update
sorry bonitas but this matter is far from being resolved via email or otherwise...
how can you request the full details of rejected claims from me IF YOU REJECTED THE CLAIMS? dont you have the details of the claims you reject?
ask the consultants or administrators or whoever to provide you with the details...
I will continue writing a report on your medical **** everyday...
how can you request the full details of rejected claims from me IF YOU REJECTED THE CLAIMS? dont you have the details of the claims you reject?
ask the consultants or administrators or whoever to provide you with the details...
I will continue writing a report on your medical **** everyday...
RP
Ronald P's updateReviewer Update
07 Jan 2020, 10:34hello bonitas medical ****
lets discuss my day-to-day ******* (or benefit as you call it) of R11180.00 for me and my family of 4...
This ******* pays for specialist consultations, blood tests, x-rays and acute and over the counter medication etc.
In one visit to the pathologist the bill was more than R5000!!!! how the hell do you expect the "day-to-day benefits" to not be depleted quickly... So you telling me if a pathology bill is R12000 in January then my day-to-day-benefits for the year is done???
**** I TELL YOU
lets discuss my day-to-day ******* (or benefit as you call it) of R11180.00 for me and my family of 4...
This ******* pays for specialist consultations, blood tests, x-rays and acute and over the counter medication etc.
In one visit to the pathologist the bill was more than R5000!!!! how the hell do you expect the "day-to-day benefits" to not be depleted quickly... So you telling me if a pathology bill is R12000 in January then my day-to-day-benefits for the year is done???
**** I TELL YOU
RP
Ronald P's update07 Jan 2020, 10:34
Reviewer Update
hello bonitas medical ****
lets discuss my day-to-day ******* (or benefit as you call it) of R11180.00 for me and my family of 4...
This ******* pays for specialist consultations, blood tests, x-rays and acute and over the counter medication etc.
In one visit to the pathologist the bill was more than R5000!!!! how the hell do you expect the "day-to-day benefits" to not be depleted quickly... So you telling me if a pathology bill is R12000 in January then my day-to-day-benefits for the year is done???
**** I TELL YOU
lets discuss my day-to-day ******* (or benefit as you call it) of R11180.00 for me and my family of 4...
This ******* pays for specialist consultations, blood tests, x-rays and acute and over the counter medication etc.
In one visit to the pathologist the bill was more than R5000!!!! how the hell do you expect the "day-to-day benefits" to not be depleted quickly... So you telling me if a pathology bill is R12000 in January then my day-to-day-benefits for the year is done???
**** I TELL YOU