cruel

Item: Bonitas Medical Fund
Rating: 1

you guys are really failing me. The lady has been calling promising to sort this issue out now this?

Bonitas We confirm that has been terminated. Last day of benefit 31-Mar-2021. Bonitas Customer Services: ***. Please do not reply on this sms.

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

08 Mar 2021, 08:01

Hello Boitumelo L,

Thank you for notifying us of your complaint.

We are currently investigating this matter.

We appreciate your patience while we are resolving this query for you.

Regards,

Bonitas Team

Bonitas Medical Fund's reply08 Mar 2021, 08:01

Official

Hello Boitumelo L,

Thank you for notifying us of your complaint.

We are currently investigating this matter.

We appreciate your patience while we are resolving this query for you.

Regards,

Bonitas Team

Bonitas Medical Fund's replyOfficial

09 Mar 2021, 12:05

Hello Boitumelo L,

Thank you for submitting a comment to us through Hellopeter.

According to the email and the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply09 Mar 2021, 12:05

Official

Hello Boitumelo L,

Thank you for submitting a comment to us through Hellopeter.

According to the email and the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team