DR
Daniel R
1 reviews | Active since May 2013
02 Feb 2022, 05:51
****** keep charging even after cancellation
Honestly I am just so tired of having to deal with you guys. As stated in my previous reviews I intended leaving Bonitas and set out to do so. I have now received an SMS and Email.. confirming that my account has been terminated effective December 31st 2021 So why are you guys still debit ordering me! I have now been debited for Jan and Feb. Reverse it!!!!!
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Bonitas Medical Fund's replyOfficial
02 Feb 2022, 07:33Hello Daniel R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply02 Feb 2022, 07:33
Official
Hello Daniel R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team