ME
Maria E
1 reviews | Active since Nov 2014
08 Feb 2022, 09:41
Credit controll paid refund into wrong account
Bonitas paid refund into wrong banking account..18 febr despite the fact that that correct info was provided 10 Jan 2022. Why must I now wait for the money to be recalled? What if they don't get the money back?
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Replies (2)
Bonitas Medical Fund's replyOfficial
08 Feb 2022, 10:12Hello Maria E
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply08 Feb 2022, 10:12
Official
Hello Maria E
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
ME
Maria E's updateReviewer Update
22 Feb 2022, 09:26Good day..my problem is still not solved...please give an update Regards
ME
Maria E's update22 Feb 2022, 09:26
Reviewer Update
Good day..my problem is still not solved...please give an update Regards