mT
malesela T
1 reviews | Active since Mar 2022
28 Mar 2022, 10:42
Copayments of Chronic Medication
I have been registered under chronic for a long time but yesterday i experienced a serious challenge while i supposed to refill my medication,they was a high copayments of R150,00 and they told me that i am going to pay that amount every month for refill,while i pay Bonitas a lot of money every month.The total amount of that medication is R435,00.They do not want to pay that little they only want to pay R285,I can not affort to keep R150 every month while i am under chronic treatment....oooooh please help cause i am not willing to change that medication and why not Bonitas pay that treatment like before????????
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
28 Mar 2022, 10:54Hello Malesela frank T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 Mar 2022, 10:54
Official
Hello Malesela frank T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team