jL
johan L

1 reviews | Active since Jul 2012

09 Feb 2016, 14:03

Contribution increase

My mother of 73 did not update her income status and now her monthly contribution went from R 1108 to R 3218. If income update is that important correspondance should be done by registered mail. They just assume that you have received the emails

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Feb 2016, 16:59
Official
Hello jlab1,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team

Best regards,