Contribution

Good day

I phoned in to bonotas on the 18th of Desember 2018. I requested a termination form, cause i cant offored the high hospital plan!! The person representing Bonitas told me i should send the termination form before or on the 20th of December! That way I would not pay for January! I phoned again in January the 3rd when i saw my debit order went off!! The guy i spoke to also ensured me i wil get my funds back if i resend the form that was dated the 20th of Desember! Today Bonitas told me a whole different story and that i had to cancel in 30 days!!

I have been asking for a card for over 2 years! And never received it! Neither a digital card!

Why is Bonitas so useless and unhelpfull??????? And also lying to the clients? I will post this same mail to Helo Peter as i dont even have airtime to phome Bonitas back, cause while i was holding for more than 5 min, i ran out of airtime

Bonitas has very poor service! And dont mind if some one cant afford it to just simply ignore them! And take money from them they axplained they dont have