JG
James G
1 reviews | Active since Aug 2020
03 May 2024, 09:00
Consistent billing issues
Bonitas contact center and their intermediary TendaHealth don't communicate. I've been having consistent billing issues that seems resolved when speaking to a clerk, but when the billing cycle comes the issues persists.
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Replies (1)
Bonitas Medical Fund's replyOfficial
03 May 2024, 09:16Hello James G
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply03 May 2024, 09:16
Official
Hello James G
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Best regards,